In the world of IT, problems happen. Computers crash, passwords are lost, email stops working, and the list goes on.
Without proper technical support in place, these problems can bring your business to an abrupt – and potentially damaging – halt.
With our Help Desk Support you can enjoy peace of mind knowing that our certified technicians can quickly and efficiently resolve even your most complex technical problems.
By phone, email and live chat.
Microsoft and Apple desktop operating systems
E-mail applications and Web browsers
Microsoft Office and leading third-party applications
Hardware and network troubleshooting
Keeping your business’s heart healthy
In the 21st century the IT function of any organisation isn’t a mere ancillary – it’s the heart of the business, its brain and its nervous system. So under-investment in its care, security and healthy operation would be unwise – we’d even go as far as to say foolhardy.
With ISL you can be confident that the heart of your business is in the most expert of hands and the most experienced IT minds. And in the long run that’s not only the healthiest approach – and when you consider the cost of every day your systems are down, it’s almost certainly the most cost-effective!
Not every support issue can be called a catastrophe until it prevents you from being able to do your job. We’re here to help you stay ahead of the curve, so you can focus on growing your business – and to do so, we’ve adopted a proactive approach to network monitoring and IT maintenance.
That’s why our help desk support is a seamless extension of our remote monitoring platform. So when you call to report an issue, there’s a good chance we’re already aware of the problem you’re experiencing – and are actively working to resolve it.
Our technicians receive regular training, coaching and quality review to continuously sharpen their skills, and they’re backed by a team of professional supervisors and managers to ensure consistency and unmatched service delivery